Currently, the following payment methods are supported on the Global Knives website:

<div id="isPasted">Currently, the following payment methods are supported on the Global Knives website:<ul style="box-sizing: border-box; outline: none !important; margin: 0px; list-style: outside disc; padding: 0px 0px 0px 1.5em;"><li style="font-size: 16px;">Credit &amp; Cheque cards: Visa or MasterCard. Apologies we do not accept AMEX cards.</li><li style="font-size: 16px;">Debit cards (Note: not all Debit cards work with online shopping. Check with your bank.)</li><li style="font-size: 16px;">SnapScan</li><li style="font-size: 16px;">Masterpass</li><li style="font-size: 16px;">SCode</li><li style="font-size: 16px;">Zapper</li><li style="font-size: 16px;">Instant EFT</li><li style="font-size: 16px;">Mobicred</li></ul></div>

What payment methods do you accept on the website?

We've partnered with Mobicred to offer Buy Now, Pay Later so you can spread your payments. Your contract is directly with Mobicred, so you'll need to contact them directly with any queries about your account. To use this payment method, simply check

We&apos;ve partnered with Mobicred to offer Buy Now, Pay Later so you can spread your payments.Your contract is directly with Mobicred, so you&apos;ll need to contact them directly with any queries about your account.To use this payment method, simply check out normally and choose the Mobicred option when you are redirected to the Payfast website. You&apos;ll need a Mobicred account to check out using this method. You can sign up on the Mobicred website: <a href="https://mobicred.co.za/">https://mobicred.co.za/</a>

Do you offer credit or Buy Now, Pay Later?

Due to privacy restrictions, we will not be able to tell you why our payment service provider or your credit company has refused to process your payment. We simply don't have access to those details about you and your credit card status. However, we

Due to privacy restrictions, we will not be able to tell you why our payment service provider or your credit company has refused to process your payment. We simply don&apos;t have access to those details about you and your credit card status.However, we would like to help should this be the case, the most common reasons for a credit card payment being refused are:<ul><li style="font-size: 16px;">The maximum credit on the card is exceeded (you need to pay down the outstanding balance)</li><li style="font-size: 16px;">The name on your credit card is different from the name you have entered (carefully check for typos)</li><li style="font-size: 16px;">The credit card is registered at a different address than the billing address you used on the order (this is to prevent fraudulent use of your card)</li><li style="font-size: 16px;">The card is temporarily blocked after multiple failed payment attempts (you may need to contact your bank to have the card unblocked)</li><li style="font-size: 16px;">The 3D Secure check (e.g. &apos;Verified by Visa&apos;, &apos;MasterCard SecureCode&apos;) was not successful (contact your bank to enable this or to get instructions)</li></ul>

Why was my payment not successful?

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Scanpan Help & FAQs

Frequently asked questions about payments

PAYMENTS

About Scanpan's coating: Stratanium

Does SCANPAN cookware contain PTFE?

What does SCANPAN mean?

What is STRATANIUM?

What’s the difference between STRATANIUM and STRATANIUM+?

What’s the difference between all the lines? I’m so confused!

Which SCANPAN lines can be used with induction cooktops?

Where is SCANPAN cookware made?

ABOUT SCANPAN

Suggestions for daily use, cleaning and maintaining your SCANPAN products

User guide for your Scanpan non-stick cookware

Frying tips to get the best out of your Scanpan product

If my non-stick is damaged, can I still use it?

If I overheat my fry pan, is it dangerous to use?

Will metal utensils scratch my pans?

Can I really put these in the dishwasher without ruining the coating?

What’s the best way to keep my SCANPAN cookware nonstick for life?

What do I do if my pan has started to stick?

What causes the discolouration or residue on the aluminium base of my pan?

My stainless-steel has discolored, can this be restored?

What kinds of cooking oils can I use in my SCANPAN cookware?

What kind of stovetop is my cookware compatible with?

Can I cook in SCANPAN cookware without oil?

How can I get a good sear on my food if I should only use these pans at medium heat?

Are my SCANPAN pans oven safe?

Can you recoat my pot or pan with new non-stick?

PRODUCT CARE & USE

Can I buy a lid for my SCANPAN? Which lids fit my pan?

ACCESSORIES

What is the guarantee or warranty on Scanpan products?

What exactly does SCANPAN’s warranty cover?

WARRANTY

Scanpan South Africa Returns Policy

How do I return my order in part or full

How long will my refund take?

Register your Scanpan product warranty

RETURNS & REFUNDS

I didn't receive my order confirmation email

Can I cancel or change my order after placing it?

My promo code or voucher doesn't work

The product I want to order is out of stock

ORDERING

How long will it take to deliver my order?

Do you send order tracking updates?

Can I track my order online?

Can I collect my order?

Do you ship internationally?

Do you deliver on weekends or public holidays?

How much does delivery cost?

DELIVERY

Can I buy Scanpan for my business?

BUSINESS ENQUIRIES

How to contact Scanpan South Africa

CONTACTING US